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Frequently asked questions, answered.

What Noiz is, what the free plan covers and what Premium adds, how paying and refunds work, what you can put on your page, and what happens to your account and your data.

01 / 05

The basics

7questions

What is Noiz?
Noiz is a link-in-bio page you design yourself. Set the colors, fonts, background and effects, add scroll-down pages below your links, and see which links people click. Free to use, with a one-time upgrade for the rest.
What can I do with Noiz?
Set your own colors, fonts and card look, put a video or animated background behind the page, add music, and build scroll-down pages below your links for whatever needs more room than a link. The analytics show views, clicks, sources, devices and countries. You can also connect ChatGPT, Claude or another AI app to read your page and change your links.
How long does setup take?
A Noiz page takes about five minutes: choose a username, add your links, customize the design, or start from a template and change what you like, and share your URL.
Can I build a gaming profile?
Yes. With Premium, your game settings and your hardware go on scroll-down pages under your card, each its own section rather than a link pointing somewhere else. On any plan, cards can show your live profile from Minecraft, Roblox, Steam, YouTube, TikTok, Twitch, Kick, GitHub, Last.fm or CS2, and your Discord status if you are a member of the Noiz Discord server. There is a walkthrough for players and streamers on the gaming page.
Can artists embed their music?
Yes. Spotify, Apple Music and YouTube embeds play inside the page, with your artwork behind them, and each release can have a scroll-down page of its own. You can also upload your own tracks, ten on the card with Premium, with synced lyrics from a file or found by the song's title and artist. Noiz does not connect to your Spotify account or import your catalog: you paste the link to a track or video and it plays in place.

02 / 05

Free and Premium

15questions

Is Noiz free?
Yes. The free plan includes unlimited links, the full analytics dashboard, a background image or music, scheduled links, link sections, every social icon and live cards from Minecraft, Roblox, Steam, YouTube, TikTok, Twitch, Kick, GitHub, Last.fm and CS2. Premium is a one-time payment, not a subscription.
Do I need Premium?
Probably not on day one. Free carries unlimited links, the whole analytics dashboard, scheduled links, sections, background music and your own background image, which is a finished page for most people. Premium is for when you want the page to look like nobody else's: moving backgrounds, your own fonts, more card layouts, card looks that move, and scroll-down pages beneath it. Build on Free first and upgrade when you hit something you want. Not sure? In the dashboard, a Premium background, layout, effect or font has a Try it button that shows it on your own page in the preview before you buy: only you see it, and nothing is saved.
Can I try Premium before I buy it?
Yes, two ways. An account that has never had one can try all of Premium free for 3 days: you add a card on Stripe's page, nothing is charged, the card is removed right after the check, and the trial ends on its own. One trial per person. And in the dashboard, a Premium look has a Try it button: the animated backgrounds and gradients, overlays, the card looks that move and the Electric border, card effects, glow, cursor effects, fonts, the effects on your name, bio and location, the enter screen, the Crest, Portrait and Bento layouts, a square, faded or blurred profile picture, and example pages under your card. It shows in your preview only: nobody else sees it, nothing is saved, and Stop preview puts your page back. What needs a file of yours, such as a video background or your own font, cannot be tried.
Is the free plan going to stay free?
Yes. It has no time limit, no link cap and no payment card on file, and nothing on it expires if you never upgrade. It is not a trial period and it is not metered: the plan comparison on the pricing page shows what each plan does.
Can I upgrade later?
Whenever you like, from the pricing page or from your dashboard. Nothing you build on Free is lost or reset when you upgrade, and there is no discount for buying sooner, so there is no reason to decide today.
Is this a one-time payment?
Yes. Pay once and Premium is yours for the lifetime of the service, no recurring charges and no subscription. Every premium feature available when you buy is included, and so is everything we add to the premium tier afterward.
Why is Premium a one-time payment?
Because a page you have already designed should not stop working when a payment fails. Premium is €4.99 once, with no renewal and no card kept on file. Improvements and new premium features land on your account at no extra cost; a substantially new product sold on its own would be priced separately.
Do I get lifetime updates?
Yes. Improvements and new premium features land on your account automatically, at no extra cost. The one thing that would be priced separately is a substantially new product sold on its own rather than added to Premium: section 9 of the refund policy is the exact wording.
Can I buy Premium for someone else?
Yes. In your dashboard, the Upgrade tab has a gift section: type their noiz username and pay on Stripe. It is the same Premium, on their account and kept for good. They need a noiz handle already, the email they get names you, and the receipt stays with you.
What is Shared Premium?
Shared Premium is an add-on for your own account, €9.99 once, VAT included. It gives Premium to up to three of your other Noiz accounts, for as long as Noiz operates. Each must be your own account, must not already have Premium, and must be signed in to the same browser when you add it. Each slot can change once every 14 days. An account without Premium can buy both together in one purchase of €14.98. Only Premium is shared: other add-ons stay with the account or page they were bought for. If Shared Premium is refunded, the accounts you added lose its Premium; their pages and links stay.
What if I run out of username changes?
Buy three more for that page with the Name changes add-on, €2.99 once, VAT included, on any plan. It opens once a page has used the changes it has, and again after those. Each old name redirects for 90 days (Terms, section 12c).
Can I get the Verified badge?
The noiz team gives it to known creators, and it reads "Verified (by the noiz team)". Anyone can also buy it for a page for €14.99 once, VAT included, on any plan; a bought one reads "Verified" and does not mean we checked who you are. We remove a bought badge from a page that impersonates someone (Terms, section 12d).
How does the Custom badge work?
Buy the Custom badge for a page, €3.99 once, VAT included, on any plan, or a pack: 2 Custom badges for €6.99 or 5 Custom badges for €12.99. Purchases add up to at most 10 on one page. In the dashboard's Badges tab you upload each one's icon as a PNG, WebP or GIF and write its hover text, up to 24 characters; visitors see "your text". Change either whenever you like, at no charge. Until both are set, a badge does not show. Text that looks like a team badge or contains a slur is refused. If a badge breaks the Terms, we can remove every Custom badge on the page, and a refund takes back a whole purchase, never one badge of a pack (Terms, section 12e).
What is Studio?
Studio is an add-on for one page, €9.99 once, VAT included, on any plan. It raises that page's upload limits, video from 100MB to 500MB, images from 15MB to 50MB and music from 20MB to 100MB, keeps uploaded images and video at full quality instead of shrinking or re-encoding them, and lets the page show a background of its own on phones. Phones are still served lighter images, and a video a browser cannot play is still converted. It does not unlock Premium features (Terms, section 12f).
What are the status badges?
Rich, Whale, Mysterious Income, 1% and Generational Wealth are badges you can buy for a page, once each, VAT included: Rich for €24.99, Whale for €49.99, Mysterious Income for €99.99, 1% for €499.99 and Generational Wealth for €999.99, on any plan. A page can show any of them at once, and one never replaces another. They are cosmetic: each shows its name on your page and gives nothing else, no feature and no stake in Noiz (Terms, section 12g).

03 / 05

Paying and refunds

5questions

What payment methods do you accept?
Payments run through Stripe. Every major credit and debit card is accepted, and Stripe may offer additional methods depending on your country: you will see the full list on the checkout page before you pay.
Is VAT included in the price?
Yes. €4.99 is the total, with VAT already inside it: the figure you see is the figure you are charged, and nothing is added at the checkout page. Prices are charged in euro; if your card is in another currency, your bank sets the conversion rate.
What happens after I pay?
Stripe brings you back to your dashboard with Premium switched on, and a confirmation email follows. Stripe issues the invoice separately and mails it to you; it is also on your billing page and in your settings whenever you need it again.
What will the charge look like on my bank statement?
Premium appears as SCFO.DE * NOIZ.BIO. Scale & Form (scfo.de) is the studio behind Noiz and takes the payment, so its name comes first: your bank may shorten or re-case it. If you recognize Noiz, that charge is yours. The full billing detail is on the billing page.
What is your refund policy?
Ask within 14 days of buying and we refund the full price, no reason needed; Premium is switched off and your page returns to the free plan. That is our own commitment, on top of the law, and it has two limits: once per account for each product, and not for an account permanently terminated for a violation of the Terms or Child Safety Policy (refund policy, section 1.1). Neither limit affects statutory rights or the correction of billing errors. The law gives consumers a right of withdrawal as well: Premium is an ongoing hosted digital service. At checkout, you expressly request immediate activation before the withdrawal period ends. Immediate activation does not itself end the statutory withdrawal right. You can withdraw at noiz.bio/withdraw, and a valid withdrawal is refunded in full. Your statutory rights if the product is faulty or not as described are unaffected. We still recommend the free tier first so you know what you are buying.

04 / 05

Building your page

9questions

Can I start from a template?
Yes. Try any look another creator or Noiz shared on your own page for free, then apply all of it or only the parts you want. Parts that use a Premium feature need Premium, and your picture, name, bio and links stay yours.
Can I upload my own fonts?
With Premium, yes. Upload up to five of them as TTF, OTF, WOFF or WOFF2 files of up to 2MB each, and they appear in every font menu next to the 50 built-in ones. Upload only fonts whose license lets you use them on a website.
Can my page play a sound when someone enters?
With Premium, yes. The enter screen is the click-to-reveal cover in front of your page, and when a visitor clicks through it, it can play one of six built-in sounds or your own MP3 or WAV file of up to five seconds and 1MB, at the volume you set. The click also lets your background music start, since browsers play audio only after someone interacts with the page.
Which videos can I use as a background?
On any plan, an MP4, MOV or GIF of up to 100MB. iPhones record in HEVC by default, which Firefox and some Windows browsers cannot play, so when you upload an HEVC video the dashboard converts it to H.264 on your own device first, at no cost. It asks you only if your browser cannot convert the video or the result would be over the limit.
Can Noiz find my lyrics?
Yes. Under Music player, press Find lyrics: Noiz looks your song up by its title and artist in LRCLIB, a free community library, and shows the timed lyrics it has. Nothing is added until you pick the right match. It is free.
What are milestone badges?
Three badges your page earns on its own, on every plan. Views and Clicks level up through Bronze, Silver, Gold, Platinum and Diamond as your numbers grow, and Anniversary up to Platinum as your account gets older. Like every badge, they can be hidden or recolored.
How large can my uploads be?
Each upload has its own limit, checked on our server whatever your browser allowed: an avatar or a background image up to 15MB, background music up to 20MB, and a background video up to 100MB. SVG files are not accepted anywhere, because an SVG can carry script. The help center's Upload Formats and Size Limits guide lists every slot with its formats.
Can I manage my page from ChatGPT or Claude?
Yes, on the free plan and on Premium. Add https://mcp.noiz.bio/mcp as a connector in ChatGPT, Claude or another app that supports MCP, approve it, and ask it to read your page, check your views and clicks, or change your links, name, bio and location. You choose what it may do, it never sees your email or password, and Settings, Security, Connected apps disconnects it at any time. The steps for each app are on noiz.bio/mcp.

05 / 05

Your account and data

6questions

Is Noiz safe?
Yes. Connections are encrypted, every table is protected by row-level access rules, and two-factor authentication is available on any account. The full list of controls, and what each one does, is on our security page.
Can I make two accounts with one email?
No. Each inbox holds one Noiz account, and the addresses that reach the same inbox count as one, such as a Gmail address with dots or a +tag.
Can I change my username?
Yes. You can change it yourself once on the free plan and three times on Premium, and the name you choose when you set up your account does not count. After that, support changes it by hand on request. Your old link redirects to the new name for 90 days, and nobody else can claim the old name in that time.
Can I use a brand's name as my username?
Yes. You can use the name of a brand, a payment or crypto service, or a politician, but that page is unlisted: it asks search engines not to list it and is left out of our sitemap. It still opens for anyone who has the link. Pretending to be them, or asking for payments or sign-in details in their name, gets the page removed and the account banned. Such a name can also be removed at any time, for example when the brand asks for it. You then pick another one, and it does not count as one of your username changes.
Where is my data stored?
Your account and your page live in a database in the European Union, in Frankfurt, Germany. Files you upload are stored in Western Europe and served to visitors from Cloudflare's network, from a location near each of them. The privacy policy names every provider and what each one does.
Can I download or delete my data?
Both, from Settings. Data Export downloads everything tied to your account as one JSON file: your account details, your profile, links and pages, your visits and clicks, and your purchase and security records. Support tickets and applications you opened in our Discord server and moderation records about your page are not in the file; we send them on request at privacy@noiz.bio. Delete Account removes your account, your page and everything you uploaded right away, with no grace period and no restore. Backups keep a copy for up to 30 days and then expire, and purchase records are kept anonymized for tax reasons. Export first if you want a copy.

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The help center has a guide for every part of the dashboard, and support answers through the contact page.